- pick up from residence Macquarie (where I lived)
- Domestic flight to Sydney
- Complimentary overnight board in Sydney
- IATA approved travel container including our deluxe stay dry fleece
- Airfares and airline booking fees to the Incheon, Seoul airport
- AQIS Approved Veterinary Health Check
- Customs & AQIS Export Permit
- AQIS General Health Certification
- Protocol Requirements (crate etc)
The price was approximately $2450.00. I was happy with the price compare to other comapnies. So I decided to go with JetPets.
Few days later, I received an email with an international booking form attatched. What I had to write in this form were:
- pets information(such as breed, age, weight, sex, desexed, colour, microchip no)
- owner's information
- pick up details (I put my dog sitter's name and address)
- Destination Details (the address,contact number in Korea)
- Payment details.
It was pretty much straight forward. After I filled in all the information, I had to read terms and conditions... then sign! The most important part is, they asked for 'microchip info' and 'annual vaccination'. So make sure to attatch copy of these in the email along with the booking form when you reply back. :) (IMPORTANT: JetPets needs approximately 2 week’s notice to make a booking so give a plenty of time. :) )
18th of Feburary
I received an email from JetPets with an initial booking conformation. Moscato's flight was confirmed! (27th of Feburary 2012!). The Initial Booking Conformation explained clearly about Moscato's schedule, such as details about domestic flight to Sydney, her schedule during the stay in Sydney, details of international flight details and so on.
20th of Feburary
I received an email from JetPets. They asked for additional $640.00. They said:
"Hi Wendy I hope you had a nice weekend. I’m very sorry to havesend you this email but we have just realised that our system dropped in thewrong freight rate for the quote we provided and the price is for a muchsmaller crate. The difference is AUD640.00 so the total price is $3140.00 –if you are still wanting to go ahead with the departure 27th Febplease let me know ASAP and sign and return the attached credit card form forthe difference. My sincerest apologies for the inconvenience caused and theincorrect price quoted. "
To be honest, I got soooo pissed off. What is this? I signed to go with JetPets because of the reasonable price. Now they are asking for another $640.00AUD? At that moment, I wanted to cancel all of this (simply I was upset). But then I had a second thought.. If I cancel, that means I need to find another dog transport service and it will take awhile.. I didnt want Moscato to stay with her dog sitter for another month. She had been away for 3 months and I really missed her. So I asked mum for help and thanksfully she was willing to help me out. So I had to sign another document that they sent (Credit Card Authorisasion).
24th Feburary
I received the final booking confirmation. It says that Moscato's going to stay at Hanrob pet hotel. How CUTE!!! I went to the website (http://www.hanrob.com.au/sydney/), it looks..pretty goood.. I actually called Hanrob to kindly ask if they could take photos of Moscato, but unfortunately I couldnt. They asked for reference number to start with, but I was visiting my grandmother, and I didnt have any documents with me. :( oh well..
